Client Satisfaction Survey

At Freeland Shull, PLLC, we care greatly about the quality of the services we provide and the satisfaction of each of our clients. To assist us in better serving your needs, please take a brief moment to fill out the following form.

For each of the following categories, please state whether you agree or disagree with each statement.  In the event you were unsatisfied, please tell us what we could have done differently to address your need.

None of the fields listed below are required.

First and Last Name

Email Address

Phone Number

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Nature of your legal matter:

Name of attorney handling your case:

Following the initial consultation, your attorney adequately explained your options and the costs vs. benefits of each possible approach.

During the course of your matter, your attorney kept you advised as to possible resolutions and the significance of developments.

Your attorney helped you to understand the law and facts of your case.

Communication with me was timely - my phone calls and emails were answered promptly and accurately and informatively.

Adherence to litigation management guidelines was satisfactory.

My file received the proper amount of attention.

My attorney?s understanding of my case and the applicable law was sufficient to properly handle the case.

My attorney exhibited a high level of professionalism.

Freeland Shull?s non-attorney staff was professional, friendly and helpful.

I was given a satisfactory explanation of how attorneys fees would be computed.

Are there any other areas important to you not listed here? Please identify and comment on the firm?s performance

Would you refer someone to Freeland Shull?

What recommendations would you suggest for your attorney and/or the firm.

Do you desire to be contacted by an attorney to discuss your responses?